Definitions

In these conditions:
"Charges" means our charges for listing of your Services in our directory.

"Conditions" means these contractual conditions.

"Customer" refers to the general public who sign up to our website looking for a hair extensions service from the salons and hair extension experts.

"Database" means an electronic database in which details relating to you may be stored for the purposes of our providing the Services.

"Effective Date" means the date on which the Services are first provided by us to you or made available to Users.

"HiHairExtension.com" means the internet website currently located at the URL www.hihairextension.com, which is owned and operated by us.

"Proprietary Material" means any of your (or a third party's) copyrighted material, brand names, trade or service marks, devices or logos.

"Services" means the services we agree to perform under a Contract.

"Us" means YvonneLee London, whose registered office is at The Axis Buiding, Maingate,
Kingsway North, Team Valley, Gateshead, NE11 0NQ; "we", "the website" and "our" has a corresponding meaning.

"User" means a person who uses www.HiHairExtension.com.

"You" means the person, company or other organisation who offers to purchase one or more Services or a person, company or other organisation who or which enters into a Contract with us for the provision of Services; "the salon" and "your" shall have a corresponding meaning.

1. All Salons and experts list in our directory for free for 30 days.

2. We charge you £2 per month for listing in our online directory, payable 12 months in advance. No other fees apply.

3. Salons must provide a quality service to the customer and conduct themselves in a professional manner at all times.

4. Salons are responsible for addressing customer complaints and in no way shall we be held liable for any actions resulting from the complaint. If we receive a complaint about you or your service, we shall forward it to you by email, where you must respond to the customer within a reasonable timescale.

5. Salons must give 30 days written notice by either email or letter, to cancel the service with us. The salon name, address and salon owner's name must be included in the correspondence, along with date of cancellation, which must be a present date and not a date in the past.

6. We will not sell on your name or telephone number to any 3rd parties.

7. We do not make any guarantees or will be held liable for problems occuring with the website that are out of our control, including but not limited to, acts of god, vandalism, terrorism, technical issues, hardware failure, software failure, power failure, computer viruses, internet connectivity, or any other issues relating to server and internet failure.

8. Any complaints about our service must be put in writing and sent to our office address.

9. Any links out from our website to your website must be exchanged by a link back to our website.

10. We reserve the right to change these terms at any time without notice.